EAST GREENVILLE, PA — AT&T customers were surprised to learn there was a network outage affecting most of the company's subscribers this Thursday. Customers noted that they are so accustomed to not having a functioning cell signal that they didn't notice anything was amiss.
"I woke up to zero bars on my AT&T cell phone," said local resident and AT&T subscriber Bruno Knoll. "I didn't have any emails, texts, voicemails, or notifications from Instagram, Facebook, or Twitter. So yeah, it seemed like a pretty normal day."
Knoll said he didn't notice something was amiss until he completed his commute to work. "There's one spot on my commute where I can usually get an AT&T signal if I swerve onto the shoulder and turn the radio off," he noted. "Normally, all my notifications come in at once when I hit that spot… as long as it's not raining. It was sunny this morning, but I still got nothing."
A spokesperson for AT&T confirmed that the company is working as fast as it can to restore its mediocre cellular network. However, he noted that efforts may take some time since all of their employees are forced to use AT&T phones, and thus there was no way for teams to communicate in the field.
At publishing time, the official AT&T Twitter account confirmed it had restored approximately 75% of its cellular network, which covers approximately 8% of its subscriber base.
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